![]() Common problems addressed by the customer care unit that answers calls to 80 include Account Access, Update Account Info, Renew Membership, Cancel Membership, Refund a Charge and other customer service issues. This phone number is Norton AntiVirus's Best Phone Number because 9,162 customers like you used this contact information over the last 18 months and gave us feedback. This is Norton AntiVirus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Norton AntiVirus agent. Norton AntiVirus's Best Toll-Free/800 Customer Phone Number Another option is to contact the third-party vendor that sold you the product and ask for help or an intervention with Norton Antivirus. Options include live chat, opening a support request online or visiting Norton's customer forum, where you can connect with experienced users and get advice. If a second call doesn't work try another way of getting in touch. The next agent you speak to may be better able to understand your concern and take care of the matter Doing this will help during your follow-up call.Ĭall back. Review the notes you took during your call and identify areas of misunderstanding or miscommunication. If you end a call with Norton support and are unhappy with the result, don't fret. What Should You Do If You Have an Unsuccessful Call with Norton AntiVirus? Contact the retailer and work within its customer service department If you bought your Norton AntiVirus software through a third-party retailer, you may find that Norton AntiVirus can't resolve issues between you and the retailer. You'll have to replace your hardware or software or seek out another antivirus product. If they don't work, keep in mind that Norton AntiVirus is not responsible for the problem. If you are having an incompatibility between your current hardware or software and Norton AntiVirus your customer service representative might be able to suggest workarounds. What Can't Be Resolved With a Call to Norton AntiVirus Customer Service? Norton can resolve most customer issues over the phone, including billing issues, subscription changes, order problems, installation difficulties, technical support and troubleshooting. What Kind of Issues can a Norton AntiVirus Customer Service Representative Resolve? Those who use Norton Antivirus products appear to be satisfied with the quality of customer service received. There does not appear to be any pattern of dissatisfaction with Norton Antivirus customer service reported online or in the news media. How do Consumers Feel About Calling Norton AntiVirus Customer Service?
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